L/B Water Service, Inc. Testimonials

I have been involved in the waterworks/utility contracting business for over 22 years. I have been a customer of L/B Water Service for 14 of those years. I have found L/B to be an excellent vendor. Kevin and his staff at Ebensburg are honest, knowledgeable, and very customer friendly. Their extensive inventory and incomparable delivery means very few back orders for us. It helps us maintain less inventory, which is particularly important in these tough economic times. My only advice to the great people at L/B is “keep up the good work!”

John Swope, Purchasing Manager
Altoona City Authority

Thank you very much for the opportunity to attend the PA Rural Water Association Meeting last week. I enjoyed spending time with the L/B Water Service crew and appreciate your hospitality. As always, thank you for your help and support. I look forward to visiting with you soon.

Dave Zagury, Northeast Regional Sales Manager

L/B Water’s service to their customers is second to none. It has been very evident to us at David H. Martin Excavating that the owners and employees at L/B have their customers’ best interests in mind. They have always been very responsive to our needs no matter what the situation. Many times, even after normal working hours, they provided us with materials so we could complete our projects. L/B’s inventory is vast. What they may not have at one location, they are sure to have at another. I have personally been involved with L/B Water Service for over 20 years and have never found a more honest and loyal group of people in my career.

Kirk Martin, Vice President

We recently conducted a tapping workshop at our Penn City, Alabama, facility. L/B Water Service’s participation in our workshop made for a successful partnership. The tapping course went off without a hitch and exceeded our expectations. The prime reason for this was Jim Shaffer and Brian Ferry. These two gentlemen are a credit to the company and should make L/B proud. They demonstrated skills to our people that will be long-lasting. Our people learned the proper way to prepare for and make both large and small taps. L/B is a first-class company and your people demonstrated that fact admirably. I am in your debt.

Roy Peters, President

We have done business with L/B Water Service for over five years. We have had the same salesperson, Dick Cole, for the entire time. Dick has been one of the most responsive and competent suppliers we have encountered since beginning our company. His efforts and work on our behalf have caused us to consider him a part of our organization. Dick works emergency material deliveries, job site visits for take off, and helps with ordering requirements. Dick has also taken a serious interest in helping to expand our knowledge and abilities with in-house education help and product line training. I could not recommend more highly the services of L/B and Dick Cole. In summation, L/B and Dick Cole provide us with competitive pricing and unparrelled customer service.

Cara Halloran, President

Over the years, HRI and L/B Water Service have built many projects together and as a result have developed an outstanding working relationship. I am personally aware of several situations where L/B has provided service to HRI above and beyond what I consider normal service. The leak detection which you performed at the Gray’s Woods Project is another example of L/B’s commitment to its customers. Thank you for your assistance and I look forward to working with you and your firm on future projects.

John R. Kulka, President

I just wanted to take a minute to express my satisfaction and gratitude for a company like L/B Water Service. Your continued support and services are great assets to my company. Unfortunately, in our business, service is often overlooked. The lowest price is sometimes the only factor in selecting vendors. I am happy to say that L/B excels in both competitive pricing and superior service. The staff from the Ephrata branch is very accommodating. Thanks for all your help and good luck in the future. Keep up the good work.

Charles Doley, President

On behalf of United Water Pennsylvania, we would like to thank L/B Water Service for your time and effort on the instructional seminar with Metro-Tech. Please forward our appreciation and gratitude to Derrick Smith for an outstanding informative presentation on the 810 and 9860 Metro-Tech. As you are aware, the construction industry is becoming more and more demanding as far as locating water lines and other utilities. With the expertise and insight from a company representative from Metro-Tech and with the knowledge and hands-on training that you brought forth, we were able to learn and use the different functions that the new 9860 Metro-Tech line locator has to offer. We now have a better understating of the line locators. In closing, we would like to thank you for your time and effort and for the informative presentation and luncheon.

Gerald Miller, Superintendent

It has been a pleasure doing business with your organization. We want to take some time to extend some well-deserved praise to one of your employees and make you aware of the quality service that this gentleman has served us with throughout the years. Through the bidding process by giving us quotes for extensive orders, through the ordering process, reading designs and letting us know what we need, and lastly by making sure our delivery is on schedule with our projects. He always takes the time to go that extra mile and provides us with the best service. His personality and knowledge of the business sure make working with him a pleasure. He always answers the phone in a cheerful, polite manner and if he is not there, he promptly returns your call. You can be proud to have Brian on your staff. He is a great asset to your company.

Theodore Wood
Lisa Cunningham

I wanted to pass on my appreciation for your continued excellent service that L/B so consistently provides to us. It is a pleasure to call and know we will be greeted kindly and with prompt estimating and accurate delivery every time. Your professionalism is a model for my business and others to follow.

Chip Schlegal